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Continue to websiteAsk a Nurse anytime with a 24/7 Nurse Hotline
Sometimes you need a quick answer to a health question. Maybe your concern can’t wait until you see your doctor. You can talk to our registered nurses day or night on our 24/7 Nurse Hotline.
We're here to help!
How it works
Call a registered nurse anytime on our Aetna® Nurse Hotline to get help with:
- Recommending whether to visit a doctor or urgent care center
- Understanding your symptoms
- Managing chronic conditions
- Learning about treatment options and medical procedures
Ready to connect?
Call 1-800-556-1555 (TTY: 711) anytime to chat with a registered nurse. If you need emergency care, call 911 immediately.
*Note: Staff on the nurse call line cannot diagnose, prescribe or give medical advice
Plan Information View more plan benefits
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Healthy Home Visits
Learn more about Healthy Home VisitsGet a house call from one of our nurse practitioners or physicians.
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Fitness
Learn more about FitnessHit the gym or take online fitness classes at home.
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Care Advocacy
Learn more about Care AdvocacyEase your mind and manage your health with your own personal health advocate.
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Get Connected
Learn more about Get ConnectedLearn about activities at your local senior center.
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Transportation
Learn more about TransportationSchedule transportation to your medical appointments.
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Meals-at-home
Learn more about Meals-at-homeEnjoy healthy, precooked meals delivered to your home after a hospital stay.